FREQUENTLY ASK QUESTIONS

Verified on Windows Server 2016
When you run the CAQservice.Install.bat installation batch, the service is installed but not started at the end of the installation. The service cannot be started from the system either and always reports:

........

System error 193 has occurred.

*** is not a valid Win32 applicaton

.......

It is caused by a space in the service start-up path.
After running the installation batch, open the Registry Editor:

• HKEY_LOCAL_MACHINE/SYSTEM/CurrentControl/SetServices/CAQservice
• edit the value "ImagePath"
• enclose the entire contents in double quotes "

Example from the image on the right, the service exe file is located as follows
C:/Shared programs/Palstat/CAQservice/Caqservice.exe

In the registry editor it must be specified
"C:/Shared programs/Palstat/CAQservice/Caqservice.exe"

Source: microsoft.com