SUPPORT

Below you can find some useful documents, which can help you with the system maintenance.





CURRENT VERSIONS

Customers with valid service contract can always install and update to the latest versions of PALSTAT CAQ. Current information can be found on update page




SYSTEM REQUIREMENTS

 

CAQdesktop

 

STANDALONE INSTALATION

 

CLIENT STATION

  • Windows 7,  8(.1), 10, 11 - recommended W10 and W11
  • RAM at least 4 GB, for Windows 7 and higher are recommended 8GB
  • multicore at least 1 GHz CPU and more, recommended are 2 GHz
  • screen resolution at least 1024x768, recommended is 1366x768 and higher
  • Edge, Chrome, Firefox, .NET Framework 4.7.2

NETWORK INSTALLATION

  • Windows Server 2008R2, 2012, 2012R2, 2016, 2019, 2022 (NO Web Edition)
  • Microsoft SQL Server  2008R2, 2012, 2014, 2016, 2017, 2019, 2022 Standard or higher, optionally Microsoft SQL Server Express
  • RAM at least 8 GB and more, depends on the size of data
  • at least 1 GB free disk space + space for data
  • muticore at least 2 GHz CPU, we recommend at least two cores
  • maximal size of the database according to the version (see Microsoft SQL Server Express)

Network
  • Protocol: TCP/IP
  • The shared directory for programs with access for all system users
  • Throughput 100Mb, 1Gb network card is recommended on the server

2022 - DISCONTINUED SUPPORT - Internet Explorer in all versions

2021 - DISCONTINUED SUPPORT - WINDOWS VISTA AND WINDOWS SERVER 2008


2018 - DISCONTINUED SUPPORT - MSSQL2005, ALL CUSTOMERS ARE ADVISED TO UPGRADE TO THE LATEST VERSIONS OF THE MSSQL DATABASE

 

CAQweb a CAQapi

 

  • Applies only when running web versions of selected and purchased modules.
  • Internet Explorer is no longer supported in all versions.
  • Windows Server 2008R2, 2012, 2012 R2, 2016, 2019, 2022
  • IIS7 and higher (Internet information Services)
    • IIS: Basic Authentication
    • IIS: Recomended configuration
    • IIS: ISAPI Filters
    • IIS: ISAPI Extensions
    • IIS: Windows authentication
    • Microsoft Rewrite 2.0
  • ASP.NET 4.5
  • Microsoft .NET Framework 4.7.2

 

CAQmobile

 

  • Version Android 7+
  • CAQapi have to be installed

 

 

Examples of installation

 

 

MICROSOFT SQL SERVER EXPRESS

SQL EXPRESS EDITIONS DIFFER FROM EACH OTHER AND HAVE LIMITATIONS

MSSQL 2014 install

 

Express editions are supported, but you have to respect the limitations. We recommend using Palstat on Express versions if you have the "data" database up to 1,5 GB, other databases can be up to maximal size supported by the MS SQL server. We always recommend using the latest version of MS SQL Server.


download: Management Studio v18.8 (2021/01)

 

    SQL 2012 SQL 2014 SQL 2016 SQL 2019
Download   x86 / x64 x86 / x64 WEB inst. / x64 WEB inst. / x64
 
CPU   1 / 4 CORE 1 / 4 CORE 1 / 4 CORE 1 / 4 CORE
Maximal RAM usage   1 GB 1 GB 1,4 GB 1,4 GB
Maximal size of database   10 GB 10 GB 10 GB 10 GB
Backup (see SUPPORT)   manual / batch manual / batch manual / batch manual / batch
 
 


TECHNOLOGY

OUR SOFTWARE MEETS DEMANDING MICROSOFT CERTIFICATION

Certification Microsoft Windows
https://www.palstat.cz/