We recommend that you operate the Palstat CAQ system with full service support or by subscription. Service support ensures you always have access to the latest version of the software, which is released regularly several times a year.
Area | Purchase without service support |
Purchase with service contract |
Subscription with service contract |
Obtaining licenses | Price according to price list | With discount 1) | No purchase necessary |
Annual payment | None | Service fee | Subscription |
Rights of use | Only the company purchasing the licences |
Can be extended to other related companies |
Can be extended to other related companies |
Update | Option to purchase an upgrade | Free download | Free download |
Replacing module licenses | Not available | For a fee | Free 2) |
Replacing driver and interface licenses | Not available | Not available | Free 2) |
Tasks Lite - module | Not available | 10 free licenses | 10 free licenses |
Reporting Lite - module | Not available | 10 free licenses | 10 free licenses |
Driver for import data from CSV | Option to purchase | Free | Free |
CAQ Server - module | Not available | Available for fee | Available for fee |
Transfer of licences to another company | Only the entire Palstat CAQ system | Only the entire Palstat CAQ system | Can be divided according to requirements |
Support by email | Limited | Available | Available |
Telephone/remote access support | Not available | Available (2 hrs/month) | Available (2 hrs/month) |
Discount for purchase of additional modules | Not available | 10% of list price | Subscription extension |
Discount for implementation services | Not available | 20% of list price | 20% of list price |
1) When concluding a service contract at the same time as the purchase
2) Free for rental anniversary
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PALSTAT s.r.o. Bucharova 230 543 02 Vrchlabí CZECH REPUBLIC |
tel.: +420 499 422 044 tel.: +420 499 692 016 www.palstat.cz |
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