REMOTE SUPPORT FOR PALSTAT CUSTOMERS

Remote support is possible by other types of connection:

 

 

TEAMVIEWER QUICK SUPPORT

 

Attention For actual version of TeamViewer please use link on this web sites. Other possilility can be used from PALSTAT CAQ system from Launcher by Help - TeamViewer.

Our company has bought license for commercial using. Customers can use FREE version. If you have application on your PC, you can use it. Help with more information please find http://www.teamviewer.com/en/help/firststeps.aspx

 

Please click on icon TeamViewer for downloading and run it. After a few seconds you will see ID number for communication with Palstat. Password Palstat employees know.

 

 

 

 

 

 

JOIN ME

 

Please use https://join.me/ click on icon „start meeting“  and  follow instruction by used internet browser.
 

• for FireFox you will have to download and run EXE file.
• for Internet Explorer it will be run automatically

After successful download and run you should see above your screen with number for communication with opposite side or send by mail. Initialization of connection it is depends on your browser eg. Internet Explorer can take about 3 minutes and seems nonfunctional. For more information please use webside: https://www.join.me/howitworks