This module is intended for registry of partners (suppliers, customers and other) including all important information about them (addresses, employees, phone,...). It is part of the basic package SW Palstat and it is used by other modules for contact specification.
Connectivity module
A single database for all competent modules in Palstat CAQ system. Basic information about Contacts can be loaded from ERP system (e.g. Helios, K2, SAP,...)
List of partners
Through a user friendly view basic information regarding partners can be found.
List of employees
Further partner information can be recorded such as employees including basic information about the person (mail, phones, function,...)
Functionalities
- Display of partner used in the Palstat CAQ system (e.g. how many complaints have been dealt with by a customer or how many products, parts supplies concrete supplier,...)
- Functionality Communication allows the registry of basic information regarding phone calls with any partner in the database
- Register of partner according to industry
- Register of a plant production, if the partner is focused in more industrial areas.
Register of certificates
For each supplier it is possible to keep records of their certificates / accreditations including monitoring their validity.