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System audit ISO 19011, ISO/TS, VDA 6.3, VDA 6.5

This module for the evaluation of product quality according to the VDA 6 part 5 Product Audit methodology serves to verify the product conformity after a check against defined quality requirements. The quality management must perform product audits in relevant production and delivery stages so that their conformity with all specified requirements, such as e.g. product sizes, functionality, packaging or marking, can be verified in the defined intervals.
The module Audit is designed for the creation, recording and evaluation of individual system/process audits according to a catalogue of questions with a possibility of recording/managing and dealing with remedial measures. Norms implemented in Audit module: CSN EN ISO 19011 Directive for auditing a quality management system, VDA 6, 6.1, 6.2, 6.3, 6.4, 6.7, ISO 9001, IATF 16 949, ISO 14001, ISO 18001, ISO 22000, AQAP 2110. Catalogue of audit question for the audit system itself.

The purpose of this program is to evaluate suppliers according to defined criteria with the possibility of creating a custom catalogue of evaluation steps. The module allows the printing of the protocol regarding a suppliers evaluation with the possibility of sending this protocol by e-mail to suppliers.

The module is designed for recording, identification, management and distribution of external "print" documents - technological procedures, drawings, standards and customer specifications.

The QSD system enables dynamic creation, comments, approval, management and versions of documents in the electronic form, their distribution and spreading through current computer networks. It has been designed mainly for management of the quality control system, but due to its possibilities it may also be used for management of other kinds of documentation, EMS, technical documentation, documentation according to ISO 45001 Safety at Work, documentation of the HACCP system for the food industry,etc.


The PALSTAT Processes module serves for the identification, management, monitoring of processes and workplaces, as well as for human resource management, identifying the necessary professional competence of employees.

The PALSTAT Training program serves human resource management for the registration of workers and their education, training, skills and experience. Furthermore for the determination and description of workplaces necessary for determining employee requirements. SW provides management and documentation of schooling/training/medical examinations with the possibility of effectiveness evaluation and cost of the action.

Connection of the Product Audit program to Palstat CAQ
Control plan is compiled for preparation of a product audit with a definition of the quality indicator.
Possibility to connect a driver for digital measuring instruments and measuring devices. Evaluation of measured and checked parameters of products.
Product audit analysis according to the VDA 5 methodology using QKZ coefficient.
Connection to the program for management on internal non-conformities PALSTAT G8D stopcards.
Connection of the Product Audit program to Palstat CAQ

General functions of the Audits module
Audit module CAQ linked to other software modules CAQ Palstat. Individual step management auditing process are: 1. Audit planning - time schedule 2. Audit implementation 3. Storage of findings 4. Results and documents created during the audit 5. Assessment of audit findings. Determination, management and validation of actions. Module includes Register and qualification of auditors in preset database this module
General functions of the Audits module

Connection to other CAQ modules
This module is directly connected to the module "Contacts". Records specified in the module "Contacts" are then displayed in the module "Evaluation of suppliers." It is also connected to module CAQ Palstat "Input Control" from which it draws on and is classified in the supplier evaluation results of the evaluation in terms of quality, timeliness and quantity of deliveries for a selected period. Links to other modules Palstat CAQ are also possible using the "Attachments"
Connection to other CAQ modules

General information
In addition to the basic information module, documents can be viewed, date validity, storage, classification, class changes etc. the gradual development of these documents can be viewed in Change management
General information

QSD system Documents administrator
Enables maintenance of any number of structured independent databases or document libraries. When the program is started, the user enters his/her user name and password for the selected database, which provides the document administrators with safe and clear access to only the created documents.
QSD system  Documents administrator


Program structure
Processes

Identification
Creation of working processes including input and output continuity

Workplaces

Workplace description organization chart of company
Interconnection of work places
Requirements definition of work places
Program structure

The structure of the main screens SW
Workers, registration of workers, their education, training, skills and experience, appropriate protective equipment.
Workplaces - description of workplaces and job requirements. Organizational regulations.
Plan of action, the management of education and training including documentation of participation, evaluation and cost of individual and all actions.
Matrix - monitoring of employee qualification for given tasks
The structure of the main screens SW

General information of Product audit
General information of the product audit, term of performance, result of the process audit evaluation according to the QKZ coefficient
History of audits performed for the product
General information of Product audit

Main function of Audit module
Creating a list of system and process audits. The software module can be stored with external audits, and this may be used to create a uniform database of system and process audits. A list of planned audits for a certain period. Planning of specific audits. Determining the purpose and objectives of the audit, the determination of people and departments that will be examined, dates and timetable of the audit, audit documents, the audit team.
Main function of Audit module

Preparing to use the module - the evaluation of organizations and criteria creation
A selected object must be entered before the evaluation in Contacts and marked as a supplier or customer. The next step is to prepare the evaluation criteria in the form of dial evaluation steps. This is a description of the individual criteria / actions possibly accompanied by the severity of the measured parameter.
Preparing to use the module - the evaluation of organizations and criteria creation

Document flow
The module allows document tracking, from it's expiry to who is responsible for it and to whom it was passed on to, under what circumstances including the reason for issuing a duplicate or copy.
Document flow

Document list
Basic information about controlled documents in the selected database: - document number/designation, - document name, - document type, - document edition index, - document classification, - author and date of creation, - person approving the document and the date of approval, - person releasing the document and the release date.

Further information about the document including tree structure of database and documents in database.
Document list


Processes
Identification, definition and management of necessary processes of quality management and determining their relationships by tree form.
Processes

Workers
The list of employees with management employee cards containing basic information about the competence of the worker.
With the possibility of saving externally processed documents contracts, diplomas, certificates, personal documents etc.
Workers

Product audit control steps
Performance of the product audit according to prepared control steps in the Audit Plan module
Evaluation of individual quality indicators according to the VDA 6.5 methodology and QKZ parameter calculation
Product audit control steps

Determining a system for evaluation
A ranking system should be prepared to evaluate the audit. Evaluation can be determined in the "Tools" menu - "Evaluation" - Evaluation of the system and process audits in accordance with VDA regulations are uniform according to formulas determined by individual laws by Palstat. For auditing systems that do not have a set list of questions, a system for evaluating individual questions to determine user can be created.
Determining a system for evaluation

Preparing to use the module - Evaluation in catalogues
After determining the evaluation steps used in the evaluation it is necessary to create catalogue of individual evaluation. They consist of individual evaluation steps, it is possible to compose different catalogues for different types of evaluation - for example, according to the importance of different suppliers (production materials / services, etc.).
Preparing to use the module - Evaluation in catalogues

Printing
Get an overview of the documents contained in the Preview print report with instant printing or saving in electronic form.
Printing

Document history
Information on previous versions of the document including their full wording, valid distributed documents according the distribution list, documents in the procedure dealing with comments, documents in the period of creation.
Document history


Workflow of processes
A tool for creating and editing process flow

Workflow Business Processes
Continuity between processes
Ability to create graphical process flow
Workflow of processes

Workplaces
Workplace description to define basic requirements for the competence and training required in all areas including quality management, professional skills and safety at work.
Possibility to save the attachment to a document for a detailed description of the functional workplace.
Possibility to display organizational chart on the basis of defined departments and their subordination.
Workplaces

Evaluation of measured values
Basic statistical evaluation using the parameters
x average value
s - standard deviation
Max maximum measured value
Min minimum measured value
Evaluation of measured values

Creating questionnaire catalogues
It is critical for audit planning to prepare the creation of questionnaires / check-sheets. They are formed in a database "Catalogue". Catalogues for other binding regulationss can be created by the user of the software based on the structure of the individual processes audited. Without a prepared catalogue audit planning is impossible. The structure of catalogues are with ordinary levels: Product - element / process - the question. It is is necessary to assign the selected rating in the catalogue.
Creating questionnaire catalogues

Supplier evaluation
1. Establishment of evaluation and determination of the reporting period of evaluation.2. Selection of the evaluation team.3. Own evaluation, which takes place according to defined criteria. 4. Total average rating is calculated from the individual steps evaluated with regard to their fixed meaning. 5. This module enables printing of record ratings with the possibility of sending this e-mail alert to representatives or to be directly assessed.
Supplier evaluation

Document text
The internal text editor enables creation of documents directly in the QSD environment, or transfer of texts from a text editor (Word using the RTF-format). The following parts of the Microsoft Office may be used for creation, management and filing of documents. This function enables to attach a document in the format in any program for the MS Windows e.g.: PowerPoint, PDF, Visio, various CAD/CAM documents.
Document text

Work places
Description of work places with definition of the general requirements for professional qualifications and required training events in the field of quality management, professional expertise and workplace safety. Possibility of connecting attachments to the descriptions of work places.
Work places

Action planning and monitoring - Matrix
Possibility of establishing schooling card or training with a record of basic information about required action.
The list of all actions, schooling / training / medical examinations with the possibility to search eg. by state of action using function according to various parameters.For parameters is determined Tab Matrix with data vizualization in Pivot grid
Action planning and monitoring - Matrix

Evaluation of Product audit
Evaluation of individual quality indicators according to the VDA 6.5 methodology and QKZ parameter calculation
Evaluation of Product audit

Audit plan
Enter general information about the audit/assignment date of the audit:
- Determining the type of audit and method of execution
- Entering purpose, reason for the audit
- Assign reference documentation
- Distribution workers engaged in the audit
- Determining the chief auditor and auditors.List of persons and departments audited
- Setting a timetable for the audit
Audit plan

Mass evaluation
SW allows the user to set up a mass assessment for a specific period for the entire group of suppliers.
Mass evaluation

New documents
Function for information and receipt of new/amended documents according to the client distribution list.
New documents

Organizational chart of departments
Possibility of structured organizational chart of departments and consequently the entire company.
Function for the visualization in tree structure and organization of the various departments within the company.
Determination of the responsibilities and powers of individual work places.
Organizational chart of departments

Action Card
Planning and documenting the course of schooling / training / medical examinations. Possibility to print the list of participants with training curriculum. The participants of the actions are connected individually or collectively according to workplaces or centres.
It is possible to plan and monitor the participation and costs as well as an evaluation of actions based on participants material.
Action Card

Print of Product audit forms
Printing of the form according to VDA 6.5 requirement
Possibility to create users custom form templates
Print of Product audit forms

Connection to other modules in Palstat CAQ
Possibility to connect to other modules in Palstat CAQ:
With the "Attachments" specific audit records in other audit modules can be connected. These records can be evidence of functionality, system downtime or process. Connection for accounting purposes and tasks of discrepancies found during auditing with modules Tasks and Global 8D Report in PALSTAT CAQ system.
Connection to other modules in Palstat CAQ

Overviews, outputs
The module contains a number of features, information about how to use the results of the evaluation. There is a function "Reports", where you can define the data selection using different scoreboards. These results can also be sorted into trends for the selected period.
Overviews, outputs

Client documentation
Module enabling clients (users) of the QSD system to register to the system database and to view documents according to the valid distribution lists, send comments to the document author, printing of non-controlled copies from the internal text editor the user may print the document with a pre-defined heading Non-controlled copy. Function for information and receipt of new/amended documents according to the distribution list for the client.
Client documentation

Searching - working places
Work places can be searched for by many parameters:

The name of the place
Category
Numbers catalogue of workplaces
Resorts
Division
Process input

and many others.
Searching - working places

Costs monitoring, Action evaluation
Planning and documenting cost of the action.
It is possible to carry out evaluation of the action according to selected indicators.
Costs monitoring, Action evaluation

Identify and manage actions based on non-compliance findings in the audits
The list "Actions" serves this purpose for each question. The total registration of all the measures set out in all audits is on the list of measures. The list is used for orientation of the measures specified in one or more audits.
Identify and manage actions based on non-compliance findings in the audits

Web client for reading documents
Settings are possible via a web browser for simplified access to documents. The user is shown only the documents specified for him according to the distribution list.

For faster retrieval, the possibility of filtering, sorting into databases, document categories.

Preview of the document for immediate display, eg at the workplace.
Web client for reading documents

Protected data
Selected data can be protected by securing access to certain information for HR workers only such as ID number, health status, salary conditions etc.
Protected data

Risk management
Risk management with risk matrix using (Butterfly diagram)

- Register of risks
- Risk evaluation
- Rules
- Categories
- Riskowners
- Corrective measures
Risk management

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